Fabula
S4E11 · Holy Night
S4E11
· Holy Night

Toby's Family Secret: Murder, Incorporated

In the Outer Oval and Communications Office sequence, a nervous Will stumbles into the President, fumbling a meeting meant for Toby; the embarrassment is quietly absorbed and redirected when Toby arrives and settles Will with blunt, compassionate advice. The scene punctures White House polish with a darker, personal reveal: Toby fetches the date of mobster Albert Anastasia’s death from his father, Julie, and offhandedly discloses that his dad once worked for "Murder Incorporated." The beat both explains Toby’s unease and injects a morally fraught family history into the administration’s intimate workspace, foreshadowing private conflict and humanizing Toby amid the policy chaos.

Plot Beats

The narrative micro-steps within this event

2

Ginger asks Toby for the date of Albert Anastasia's death, leading Toby to consult his father, Julie, who reveals precise knowledge of the criminal underworld.

routine inquiry to unsettling revelation ["Toby's Office", 'Communications Office']

Toby reveals to Will that his father worked for 'Murder Incorporated', confirming the dark family history and explaining his earlier discomfort.

shared humor to sobering truth ["Will's Office"]

Who Was There

Characters present in this moment

9
Bonnie
primary

Neutral and professional — focused on logistics.

Responds to Toby’s request by arranging a few minutes with the President for Toby and Mr. Bailey later in the evening — a small but decisive scheduling maneuver that buys Will time.

Goals in this moment
  • Secure a presidential meeting window as requested.
  • Maintain orderly scheduling for senior staff.
Active beliefs
  • Schedules can and should be managed to accommodate urgent staff needs.
  • Small administrative actions keep the White House functioning.
Character traits
efficient accommodating procedural
Follow Bonnie's journey

Not present; represented by campaign messaging that creates mild institutional tension.

Referenced visually via large campaign posters in Toby's old office windows — Sam is not present but his campaign imagery intrudes on the Communications Office and triggers Toby's comment about laws against campaigning in federal buildings.

Goals in this moment
  • Promote Sam's candidacy via visible campaign material (implicit).
  • Leverage White House connections to give the campaign legitimacy (implicit).
Active beliefs
  • Campaigning benefits from proximity to institutional power (implied by posters).
  • Campaign visibility matters more than strict adherence to institutional decorum.
Character traits
present-by-proxy political disruptive-to-decorum
Follow Sam Seaborn's journey

Composed and businesslike on the surface; quietly paternal and weary underneath — steadying a junior aide while managing personal history intruding into work.

Arrives from the Hill, redirects Will’s embarrassment into a scheduled plan, asks his father for a historical date, returns with the answer, secures an evening meeting with the President for Will, and gives him blunt, paternal advice about drinking and handling pain.

Goals in this moment
  • Ensure Will gets a proper meeting with the President later tonight.
  • Stabilize and mentor a flustered junior aide so the administration's messaging work continues.
  • Control the optics of campaigning in a federal workspace.
  • Resolve the immediate factual request (Anastasia date) quickly to keep operations flowing.
Active beliefs
  • Staff need direct, unvarnished counsel when they are vulnerable.
  • Personal history and family cannot be entirely walled off from professional life.
  • Efficiency and blunt honesty are the best ways to support someone in crisis.
  • Institutional rules matter (no campaigning in federal buildings) and should be enforced.
Character traits
authoritative sardonic protective practical
Follow Toby Ziegler's journey

Calmly sympathetic, playing the role of a steady aide smoothing a junior staffer’s mortification.

Greets Will politely as he enters the Outer Oval, tells him the President will see him shortly, informs Will that Toby is needed on the Hill, then offers measured reassurance after Will's embarrassed reaction.

Goals in this moment
  • Keep Oval Office traffic orderly and efficient.
  • Reassure and stabilize Will after his embarrassing encounter.
  • Protect President's time while facilitating staff access.
Active beliefs
  • Maintaining calm and practicality reduces staff anxiety.
  • It's part of his duty to shield both the President and junior staff from awkward moments.
Character traits
steady protective practical
Follow Charlie Young's journey
Ginger
primary

Matter-of-fact and efficient — intent on solving a factual request quickly.

Notifies Toby that Lisa Lily from the Justice Department is on the phone seeking Albert Anastasia’s death date, and later thanks him when he returns the date — functioning as the operational trigger that pulls Toby into his father’s office.

Goals in this moment
  • Obtain the requested factual information for the DOJ call.
  • Keep communication channels clear for Toby and other senior staff.
Active beliefs
  • Accurate facts must be supplied quickly for external events.
  • Her role is to facilitate Toby’s ability to respond efficiently.
Character traits
businesslike attentive resourceful
Follow Ginger's journey

Neutral and professional — performing routine staff duties without fanfare.

Hands Toby a plain scheduling piece of paper after Ginger relays the date — a perfunctory administrative act that supplies Toby with the 7:30 time he announces to Will.

Goals in this moment
  • Provide Toby with the scheduling information he requests.
  • Keep communications errands flowing smoothly.
Active beliefs
  • Small administrative gestures prevent larger logistical problems.
  • Being prompt with information is part of staff responsibility.
Character traits
neutral supportive attentive
Follow White House …'s journey

Pleasantly curious and benignly authoritative — interested in the work (the notes) and courteous to staff.

Unexpectedly encounters Will in the Outer Oval, greets him warmly, references having sent notes on the Congressional section, and graciously offers Will to come back with Toby — prompting Will’s embarrassment and enabling the rescheduling that Toby later secures.

Goals in this moment
  • Confirm and review the Congressional notes he sent.
  • Be hospitable and maintain normal White House decorum despite staff fluster.
  • Keep the Oval’s business moving on schedule.
Active beliefs
  • Junior staff should be treated with decency and given direction.
  • Work should be the primary focus of such visits (the notes are the point of the meeting).
Character traits
cordial attentive encouraging
Follow Josiah Bartlet's journey

Matter-of-fact and neutral — participates calmly in an awkward family/work intersection.

Sits in Toby's office waiting; when asked the date of Anastasia's death, she supplies 'October of 1957' without fanfare, enabling Toby to answer Ginger and close the factual loop.

Goals in this moment
  • Be helpful and provide the factual date when asked.
  • Maintain a low-profile presence while waiting in the office.
Active beliefs
  • Sharing factual information is a small, necessary service.
  • Being present for family overtures has value despite estrangement.
Character traits
straightforward unfazed conversational
Follow Julie Ziegler's journey
Lisa Lily
primary

Urgent and practical — needs exact historical detail for a same-evening DOJ production.

Referenced by Ginger as the off-screen caller seeking the Anastasia death date for a Justice Department event; her request is the external prompt that forces Toby to consult his father and produce the date.

Goals in this moment
  • Obtain an exact historical date for her event's skit accuracy.
  • Ensure DOJ’s program proceeds without factual error.
Active beliefs
  • Accuracy matters for public-facing events.
  • White House contacts are reliable sources for precise historical details.
Character traits
inquisitive urgent detail-oriented
Follow Lisa Lily's journey

Objects Involved

Significant items in this scene

4
Notes on the Congressional Section

The 'notes on the Congressional section' are the ostensible reason Will is at the White House and are referenced directly by Bartlet; the notes function narratively as the professional purpose over which the personal exchange (Will’s embarrassment, Toby’s mentoring) unfolds.

Before: Prepared and sent by the President (or his …
After: Remains a briefing document for later review; its …
Before: Prepared and sent by the President (or his staff) as part of routine briefing materials; the document exists as a point of discussion.
After: Remains a briefing document for later review; its role in this event is conversational rather than physically manipulated.
Toby's Piece of Paper with Scheduling Information

A plain scheduling piece of paper is handed to Toby by a staffer and used to confirm the 7:30 meeting time Toby announces to Will; the paper concretizes the promise Toby makes and advances the logistical resolution of the awkward encounter.

Before: In the staffer's possession or on a scheduling …
After: In Toby's hand or desk as he uses …
Before: In the staffer's possession or on a scheduling stack in the Communications Office.
After: In Toby's hand or desk as he uses it to set the meeting time; it served its immediate logistical purpose.
Toby's Plain Oak Tag

Toby half-jokes that if campaign material must cover Will’s office windows, staff should use plain oak tag — the object functions as a rhetorical device to enforce rules and to mock the visual intrusion of campaign posters into a federal workspace.

Before: An abstracted suggested prop (not physically used), invoked …
After: Remains a suggested, unused option — a conversational …
Before: An abstracted suggested prop (not physically used), invoked as a lawful, low-key alternative to campaign posters.
After: Remains a suggested, unused option — a conversational tool rather than a physical change to the office.
Toby's Shaving Cream

Toby quips that shaving cream could be used to cover windows instead of campaign posters — the shaving cream functions as comic relief and a cautionary image of the messy consequences of flouting federal rules.

Before: Invoked only as a humorous example; no physical …
After: Still hypothetical; the joke underscores Toby's enforcement of …
Before: Invoked only as a humorous example; no physical shaving cream is used.
After: Still hypothetical; the joke underscores Toby's enforcement of non-campaigning rules rather than prompting action.

Location Details

Places and their significance in this event

3
Communications Office

The Communications Office is the scene of the main action: Will and Toby's exchange, campaign posters on windows, staff hustle, Ginger relaying the DOJ call, and Toby's return from his private office with the Anastasia date. It is where institutional work and messy personal history collide.

Atmosphere Busy, slightly tense but colloquial — a bullpen where professional urgency and private lives briefly …
Function Primary workspace and hub for communication logistics and staff mentorship activity.
Symbolism Embodies the collision of public duty and private complicity; a place where policy talk shares …
Access Restricted to White House staff and cleared visitors; internal staff traffic is expected.
Campaign posters plastered on windows visible in the bullpen. Phones ringing and staff speaking in short bursts (Ginger, Bonnie). Fluorescent lighting and the hum of typical office bustle.
Sam's West Wing Office

Sam's old West Wing office functions here as Will's assigned workspace and the private room Toby briefly enters; it is the intimate site where Toby talks directly to Will and where scheduling details are finalized.

Atmosphere Smaller, more personal and slightly cluttered — carries the residue of a departed colleague and …
Function A subordinate office used for one-on-one mentorship and scheduling confirmations.
Symbolism Represents transition (Sam leaving for a campaign) and the administrative gray area between campaign activity …
Access Staff-assigned office; appropriate for deputy communications work and internal meetings.
Posters visible on or near the windows marking Sam's campaign. Desks and stacks of briefings, creating an intimate work enclave. A quieter acoustic environment compared with the larger communications bullpen.
Capitol Building Lobby

Capitol Hill is the off-screen location whose demands pull Toby away (Leo 'needs him on the Hill'), creating the scheduling conflict that precipitates Will's mistaken Oval visit and underscores competing institutional priorities.

Atmosphere Implied urgency and pressure — legislative work vying for the White House's attention.
Function External source of obligation and competing demand that shapes Toby's availability.
Symbolism Represents the persistent tug-of-war between policy-making processes and the White House staff’s ability to focus …
Access A separate branch of government with its own scheduling and security constraints.
Referenced urgency (Leo needs Toby on the Hill). Marble corridors and committee rooms implied off-screen. Contrasts with the more conversational atmosphere inside the Communications Office.

Organizations Involved

Institutional presence and influence

2
Sam McGarry's Congressional Campaign

Sam's Congressional Campaign is present visually through large posters in the communications workspace, creating a friction between official space and partisan activity and provoking Toby's admonition about laws forbidding campaigning in federal buildings.

Representation Through campaign posters plastered to office windows that physically occupy White House workspace.
Power Dynamics The campaign's visible presence tests the boundary between private political activity and institutional neutrality, implying …
Impact The campaign's visual intrusion highlights tensions about ethics and the separation between official duty and …
Internal Dynamics Creates subtle friction between staff loyalty to colleagues and adherence to federal rules against campaigning …
Increase candidate visibility by associating with White House locales (implicit). Recruit or influence staff by maintaining a constant visual presence within the administration's physical spaces (implicit). Use of visual messaging and proximity to institutional actors to imply endorsement or access. Mobilizing staff familiarity and goodwill toward the candidate via continual exposure.
United States

Congress figures as the institutional backdrop to the meeting: Bartlet's notes on the 'Congressional section' are the professional pretext for Will's visit, and the administration's legislative priorities implicitly frame the urgency and stakes of the staff's work.

Representation Indirectly via Presidential notes and the discussion of the Congressional section of policy documents.
Power Dynamics Congress is the external body the White House seeks to influence; here it functions as …
Impact The specter of Congress shapes how staff prioritize and package materials; it justifies the meeting …
Receive and process executive branch proposals (embodied by the Congressional notes). Act as the forum where the administration's policy aims will be debated and enacted. Legislative authority to approve budgets and policies. Agenda-setting by virtue of being the eventual arbiter of White House legislation.

Narrative Connections

How this event relates to others in the story

What this causes 6
Character Continuity

"Julie's precise knowledge of Anastasia's death foreshadows his later attempt to explain his criminal past to Toby, deepening their familial tension."

A Confession Rejected — Julie's Past, Toby's Boundary
S4E11 · Holy Night
Character Continuity

"Julie's precise knowledge of Anastasia's death foreshadows his later attempt to explain his criminal past to Toby, deepening their familial tension."

Reluctant Couch, Fragile Truce
S4E11 · Holy Night
Character Continuity medium

"Will's awkward first meeting with Bartlet sets up his later passionate defense of campaign finance reform, showing his growth under pressure."

Portico Plea — Permission Bought with Guilt
S4E11 · Holy Night
Character Continuity medium

"Will's awkward first meeting with Bartlet sets up his later passionate defense of campaign finance reform, showing his growth under pressure."

Exorcising Guilt: Bartlet's Confession and the Mix of Family, Policy, and Patronage
S4E11 · Holy Night
Character Continuity medium

"Will's awkward first meeting with Bartlet sets up his later passionate defense of campaign finance reform, showing his growth under pressure."

Will's Campaign‑Finance Gambit in the Oval
S4E11 · Holy Night
Character Continuity medium

"Will's awkward first meeting with Bartlet sets up his later passionate defense of campaign finance reform, showing his growth under pressure."

Private Reckoning; Policy Postponed
S4E11 · Holy Night

Key Dialogue

"TOBY: When was Albert Anastasia killed?"
"JULIE: October of 1957."
"TOBY: When you get home tonight you're going to be confronted by the instinct to drink alone. Trust that instinct. Manage the pain. Don't try to be a hero."
"TOBY: He made ladies' raincoats and before that, he worked for Murder Incorporated."