Character

Indianapolis Ticket Agent

professional informative cautious neutral

The Indianapolis Ticket Agent operates at Indianapolis International Airport, issuing warnings about potential flight delays due to bad weather. Donna Moss relays this update to Josh Lyman, Toby Ziegler, and the campaign team aboard a train after switching in Bedford. The agent's caution shapes their itinerary—targeting a 9:30 departure with a Chicago layover—amid frayed nerves over missed connections and lack of real-time intel. This intervention underscores ground-level airline realities clashing with political urgency.

2 appearances

Also known as: ticket agent

Indianapolis Ticket …'s Journey

A timeline through the narrative

2 moments

S4E2 · 20 Hours in America Part II

Itinerary Friction — Information Panic on a Train

Not present in scene; functionally cautious — an authoritative practical voice conveyed secondhand.

The Indianapolis Ticket Agent is cited by Donna as having warned of potential weather delays; their warning provides a factual constraint that shapes Donna's suggested itinerary and underlines operational risk.

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S4E2 · 20 Hours in America Part II

Win vs. Beat: Josh and Toby's Tactical Rift on the Train

Neutral and procedural — provides travel risk information without emotional stake in the campaign's panic.

The Indianapolis ticket agent is referenced indirectly: Donna relays that he warned the flight could be delayed due to bad weather, information that shapes the group's revised itinerary and urgency.

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