Narrative Web
S2E12
· The Royale

When Phasers Fail, Riker Takes Charge

The away team confronts a brutal fact: the hotel's reality resists Starfleet technology. Worf bluntly confirms phasers do nothing; Data, methodical and mildly alarmed, enumerates dwindling tactical options. Faced with analytic impotence, Riker refuses paralysis—he pivots from assessment to action and storms the Royale's front desk to demand answers. The beat functions as a turning point: it transforms helplessness into a human-led confrontation, escalating stakes and forcing choices that ripple back to Picard's looming, desperate rescue calculus.

Plot Beats

The narrative micro-steps within this event

2

Worf declares phasers useless against the hotel's structure, while Data acknowledges their dwindling options, establishing the team's helpless entrapment through sterile technological failure.

calm to dread

Riker rejects passive survival, declaring they must escape on their own and storms toward the Assistant Manager to extract answers—shifting from observation to defiant action.

resignation to fury

Who Was There

Characters present in this moment

4

Likely startled and defensive — positioned to absorb blunt questioning while maintaining a surface of hospitality or programmed calm.

The desk clerk is the named target of Riker's approach — although off-screen here, the clerk functions as the intended interlocutor, implicitly expected to answer or deflect Riker's demands when confronted.

Goals in this moment
  • Maintain the hotel's composed front and protocols
  • Respond to guest inquiries with scripted answers or deflection
  • Avoid triggering confrontation that might disrupt the hotel's simulation
Active beliefs
  • Staff behavior follows set scripts and procedures
  • Maintaining calm and courtesy prevents escalation
  • There are limits to what staff should disclose to guests
Character traits
polite groomed for scripted courtesy potentially evasive gatekeeper-like
Follow Desk Clerk's journey

Mild alarm beneath a measured exterior — curiosity about the anomaly is tempered by the pragmatic recognition of limited options.

Data stands near Riker, running through sensor and tactical permutations aloud; his precise, clinical assessment shifts toward concern as options diminish, and he verbalizes the technical limits they face.

Goals in this moment
  • Enumerate and communicate all viable tactical and technical options
  • Advise command (Riker) based on empirical analysis
  • Identify any technical workaround that could permit escape or safety
Active beliefs
  • Empirical scanning and analysis will reveal practical solutions if they exist
  • The construct's resistance to phasers indicates non-standard material or control systems
  • Clear reporting of options is necessary for informed decision-making
Character traits
analytical methodical calm under pressure objectively concerned
Follow Data's journey

Irritated and wary — frustrated that a primary defensive/offensive tool has been negated, increasing his readiness to protect the team by other means.

Worf approaches the group and delivers a terse report: phasers are ineffective on all surfaces. His statement is short, factual, and edged with frustration — a tactical null that raises the threat level.

Goals in this moment
  • Confirm the limits of their weapons and sensors
  • Ensure the away team understands immediate tactical realities
  • Remain prepared to defend the team if confrontation escalates
Active beliefs
  • Physical or energy-based force should ordinarily be effective
  • The construct's resistance represents a tactical and personal threat
  • Clear, rapid assessment is required to maintain crew safety
Character traits
blunt tactically focused frustrated protective
Follow Worf's journey

Concerned but resolutely determined — worry about the crew underlies a need to act; calm command masks urgency.

Riker stands watching the casino, hears the technical verdict, then refuses paralysis: he declares there are no technological solutions and strides purposefully toward the front desk to compel answers, converting analysis into action.

Goals in this moment
  • Obtain immediate information from the desk clerk about the hotel's nature and any escape options
  • Restore agency for the away team by pursuing human-led avenues when technology fails
  • Protect the team by accelerating efforts toward a practical solution
Active beliefs
  • Starfleet technology alone cannot resolve this situation
  • Direct human confrontation and questioning can reveal actionable information
  • Delay equals higher risk for the away team
Character traits
decisive impatient commanding pragmatic
Follow William Riker's journey

Objects Involved

Significant items in this scene

1
Worf and Riker's Boarding Phasers

The boarding phasers serve as a practical test of the construct's physicality: Worf reports they are ineffective, turning a familiar tool into evidence of the hotel's anomalous properties. The phaser's impotence reframes the team's tactical assumptions, prompting Riker's human-led response.

Before: Holstered on duty rigs and available as the …
After: Shown to be functionally impotent against the hotel's …
Before: Holstered on duty rigs and available as the team's primary defensive/offensive option.
After: Shown to be functionally impotent against the hotel's surfaces; retained but demonstrably ineffective, increasing urgency and constraining tactical options.

Location Details

Places and their significance in this event

1
Royale Front Desk

The Royale front desk is the physical and symbolic focus of the away team's next move: a low-slung counter representing the hotel's institutional face. Riker's stride toward it moves the drama from technical interrogation to an interpersonal confrontation with the hotel's human interface.

Atmosphere Tense beneath a veneer of normalcy — the casino hums with staged activity while an …
Function Stage for public confrontation and information extraction; a control node where hospitality masks control and …
Symbolism Embodies the hotel's bureaucratic façade and the gap between scripted courtesy and concealed menace.
Low-slung, fluorescent-fronted service counter Polished veneer and rehearsed hospitality gestures Muffled casino sounds and the faint smell of smoke/antiseptic Staff present behind the desk as programmed gatekeepers

Narrative Connections

How this event relates to others in the story

What this causes 1
Escalation

"When Riker declares they must escape on their own, it escalates from wandering to action—leading directly to Picard’s decision to fire the phasers, turning inaction into a moral crisis."

Riker Halts Picard's Desperate Strike
S2E12 · The Royale

Key Dialogue

"WORF: Phasers are totally ineffective on all surfaces."
"DATA: (to Riker, showing his own variety of concern now) I am checking options... they seem quite limited --"
"RIKER: We don't have any. If we're ever going to get out of here, we'll have to do it on our own. I'm going to get some answers out of that desk clerk..."