Dolores Landingham

Enters corridor for warm greeting with Margaret, nostalgically banters about President Bartlet's rope line habits from governor days, begins detailed reminiscence, turns to watch TV report after urgent alerts, then …

Silently sitting in the waiting room, her hand gently clasped over Donna's in wordless solidarity, providing maternal anchor amid the montage's emotional pivot to staff intimacy.

Mrs. Landingham sits silently inside the G.W. Hospital waiting room, her hand gently placed over Donna's in a gesture of quiet solidarity, steadying the younger aide amid the silent vigil.

Silently sitting inside the G.W. Hospital waiting room, her hand gently placed over Donna's in a maternal gesture of unspoken support during the crisis montage.

Silently sitting next to Donna inside the waiting room, gently placing her hand over Donna's in a gesture of tender, wordless solidarity.

Mrs. Landingham is absent at a funeral, but her request for computer repair is relayed by Margaret to Charlie, emphasizing her reliance on specific technical support.

Mrs. Landingham is absent at a funeral but her computer malfunction prompts the note Charlie delivers to Bartlet for scheduling resolution.

Greets Bartlet cordially with 'Good morning, Mr. President' upon Oval entry, providing brief routine anchor amid hiring pivot and global crisis echoes.

Briefly greets Bartlet with warm 'Good morning, Mr. President' as he exits Oval toward Mural Room press event, her ritual cordiality punctuating transition from private hiring debate to public summit.

Enters Outer Oval cordially greeting Abbey, offers assistance politely, greets Bartlet warmly but probes his tension, follows toward Oval suggesting to notify McGarry and advisors, shut out by slammed door …

jokingly referenced by Bartlet as someone he threatens to get drunk if Abbey delays

Hyperbolically invoked by Bartlet in jest as he'd 'get her drunk' to force Abbey's compliance, highlighting her familiar, unflappable presence in his frustrated exaggeration.

Dolores Landingham delivers voice-over interruption from outside the Oval, addressing the President with terse professionalism, confirming the refugee leader's arrival via 'Uh, Mr. President?' and 'Yes, sir.', serving as the …

Greets Bartlet sharply upon entering the Outer Oval Office, firmly vetoes his Mars reading plans with unyielding authority, mandates Kennedy Center attendance, and later strides into the Oval Office delivering …

Mrs. Landingham strides in clutching papers for Bartlet, delivering them amid resignation to concert duty before exiting, her presence underscoring administrative insistence just prior to intel interruption.

Mrs. Landingham greets Bartlet crisply upon entering the Outer Oval, then firmly vetoes his Residence reading plans from her desk, insisting on the Kennedy Center concert; later enters the Oval …

Mrs. Landingham acknowledges Charlie's schedule enforcement with a crisp 'Okay,' then locks eyes on Leo, sparking banter by dubbing the NMD a 'preposterous contraption,' invokes generational self-reliance, and caps the …

quickly moves through the Outer Oval Office with other staffers

Mrs. Landingham quickly moves through the frenetic Outer Oval Office with other staffers, embodying poised efficiency amid the ticking countdown chaos as Sam paces on phone and Toby rushes directives.

Dolores Landingham swiftly navigates the frenetic Outer Oval Office amid staffers, embodying poised efficiency as background anchor to Sam's pacing negotiation and the mounting SOTU countdown chaos.

quickly moves through the Outer Oval Office with other staffers

Stands watching TV with wry attentiveness, welcomes Charlie back, teases him playfully about C.J.'s pantless appearance, turns off the TV, sits at her desk to explain the President's cryptic note …

Stops mid-banter with Charlie upon hearing Ellie's offscreen interruption, turns to greet her warmly by name, nods knowingly after her query about the President, and exits promptly, clearing the space …

Shuttles heavy binders with Charlie through Oval shadows, initiates and sustains cinephile banter on Hitchcock's 'Dial M for Murder' and 'Prince of New York,' delivers mock outrage at 'erotic,' warmly …

Mrs. Landingham enters playfully, initiating teasing dialogue about Charlie's potential majors in glee club and fencing, then shifts to concerned probing as she notices his frozen shock, pressing 'Charlie, what?' …

Mrs. Landingham enters casually, initiates playful banter teasing Charlie about still filling forms, suggesting glee club major then fencing, and voices concern when he freezes, directly asking 'Charlie, what?' amid …

Mrs. Landingham walks briskly with Charlie, delivering deadpan, witty retorts to his car-feature barrage—denying luxuries like subwoofers and boats, quipping about towing groceries—then authoritatively directs Josh to Leo's office while …

Specially invoked by Toby as not knowing the MS truth—despite her senior Outer Oval perch—emphasizing the revelation's gravity and the protective exclusion even of seasoned confidantes.

Engaging Charlie in spirited walk-and-talk defense from Outer Oval into Oval Office, she firmly rebuffs his jabs at her sticker-price payment, invoking government ethics against discounts as illicit gifts, parrying …

Engages in walk-and-talk defense from Charlie's desk into Oval Office, firmly parrying his jabs with deadpan wit and ethical justifications for her sticker-price purchase, embodying unyielding principle amid their familial …

Seated opposite Charlie engrossed in papers, launches into authoritative recitation of Section 2635 ethics code preempting his offer, delivers punchy $19 quip with wry finality, embodying unyielding integrity as banter …

Invoked as the central victim whose instant death in a high-speed drunk-driver collision at 18th and Potomac—while driving her new car back from work—precipitates the event's emotional devastation; her empty …

Turns attentively from group conversation at Dr. Bartlet's call, meets young Jed's gaze post-reprimand, exchanging warm smiles that ignite their enduring mentor-protégé bond.

In Bartlet's grief-triggered flashback, turns from group conversation at Dr. Bartlet's call, meets young Jed's eyes post-reprimand, sharing smiles that spark lifelong mentorship amid chapel light.

Young Dolores turns from her group at Dr. Bartlet's call, receives introduction as the new office secretary replacing Mrs. Tillinghouse, and shares a warm, connective smile with young Jed, seeding …

Typing at desk before standing firmly to retrieve binder amid escalating debate; counters Jed's theological challenges with poised assertions, then pivots to personal probes on his volunteer work and paternal …

Young Mrs. Landingham's voice-over twice calls 'Jed!' piercing Monohan's prayer, evoking Bartlet's distant stare and temporal drift, bridging funeral present to church origins in flashback tease.

Young Mrs. Landingham's voiceover insistently calls 'Jed?' twice, piercing the prayer to jolt Bartlet from vacant detachment into a formative flashback, bridging past mentorship to present anguish.

Approaches young Jed from beside him as he hoses sculls, calls to gain his attention twice, engages in witty banter about his diligence and her 'annoying' habit, then challenges him …

Waits patiently at end of school day, spots Jed reading while walking, intercepts to demand hearing her case, engages in rapid-fire combative banter defending her persistence and retorting on privilege, …

Approaches Jed's stalled car, leans into the window to probe his knowledge, smiles while declaring she'll talk despite his pretense, reads wage disparity statistics aloud, and follows him persistently as …

Leans assertively on the stalled car's hood, reading precise salary disparities from her steno pad; systematically refutes Jed's rationalizations point-by-point, demands he challenge his father, positions herself as his 'big …

condolences offered by Greg Summerhays regarding her recent death

Enters resolutely through the opening door despite the storm, immediately rebukes Bartlet's shouting, dismisses his MS confession and party fears with wry humor and tough love, sits opposite him, and …

Enters through the storm-blown door small and resolute, chides Bartlet for shouting instead of using the intercom, absorbs his MS confession with wry acknowledgment, rebukes self-pity and rage at God …

Stands from her chair to deliver a piercing ultimatum—respecting non-runs for valid reasons but scorning fear or defeatism—then walks out, gently closing the Oval Office door, her spectral challenge igniting …

Manifests as a stern spectral vision in the empty chair, interrupting Bartlet's pitch with embassy reminder, delivering a cutting ultimatum on reelection cowardice, then standing to walk out and gently …

significantly mentioned as having been buried that afternoon, used by Abbey as rationale for Bartlet to withdraw

Invoked through dialogue and ritual revelation as deceased secretary whose daily act of pocketing Bartlet's perfect pen symbolizes her profound loyalty, central to the emotional gut-punch that shatters avoidance.

Deceased Mrs. Landingham haunts the scene via her empty desk caressed by Bartlet and pen pocketed from her drawer, symbolizing irreplaceable loyalty now fueling his grief.

Absent but profoundly present through her empty desk in the Outer Oval, which Bartlet turns to gaze at and slide his hand over immediately after Charlie departs, later sitting behind …

Evoked through her grave as Bartlet places flowers, symbolizing the personal loss that frames his abrupt shift to duty, her absence underscoring the emotional cost of command.

Deceased secretary whose grave becomes the focal point of Bartlet's anniversary mourning; receives flowers as tribute and serves as silent confidant for his therapy confession amid the living's pivot to …

Referenced as the previous occupant of the executive assistant position Charlie seeks to fill.

referenced as the secretary Charlie was tasked to replace

Mrs. Landingham calmly leads the art-selection conversation, names specific prints and institutions, and gently challenges Bartlet's impatience; her domestic steadiness contrasts the fragile order that shatters when C.J. brings bad …

Mrs. Landingham calmly presents museum print options and gently shepherds the President through a domestic choice, providing steadiness and a normalizing presence until the conversation is interrupted by political news.